Workshop Policies, Refunds & Cancellations
1. Payment in full is required to reserve a class spot/event and should be reserved 72 hours before the starting date of the class/event, although last-minute registrations may be accepted based on availability.
2. Cancellation Policy: If you cancel with more than 72 hours notice before the first class, you will be fully refunded, or payment can be transferred to another session. After this time there are NO REFUNDS except in the case of coronavirus/COVID-19 symptoms or self-quarantine.
If you are registered for a class or private lesson and are unable to attend due to symptoms or self-quarantine, please let us know by phone and you will receive store credit for the missed class(es), or refund upon request, regardless of the amount of advance notice given.
3. If there are less than 4 students registered in a class before the class is scheduled to start, we reserve the right to change class dates or cancel the class. If a change in dates does not work for you, or the class cannot be re-scheduled, we will happily refund your class fees.
4. Workshops do not run on Stat Holidays, camp weeks (Winter Break, March Break & Summer Holidays) or P.A Days.
Craft Spree Studio is closed on: Labour day, Thanksgiving, Family Day, Good Friday, Easter Monday, New Year's Day & Christmas Day.
5. There are no refunds for missed days. We require 72 hours written notice to cancel workshop/class/event.
For any questions regarding our policies please contact us:
Unit A, 3437 Fieldgate Dr, Mississauga, ON L4X 2J4
Sun: Closed, Mon-Fri: 2 pm-8 pm, Sat: 10 am-4 pm
Cancellation Policy:There is 25% cancellation fee with 5 business days written notice. There are no refunds or credits with less than 5 business days notice. There are no refunds for missed days. In case of a COVID-19 lockdown a full refund will be provided.
Craft Spree Studio does not take responsibility for any injuries that may occur during activities.
Craft Spree Studio does not condone any bullying behaviour. Anyone causing or intending to cause harm to fellow camper/student/staff or is creating an unsafe/negative environment may face withdrawal. Craft Spree Studio reserves the right to cancel enrolment at any time and apply cancellation fee charges.